Customer Survey confirms the Quality of zeb.control

Results

The results of the latest customer survey provide important insights into customers’ perceptions of and satisfaction with zeb.control. The survey focuses on the recommendation rate as well as evaluations of various aspects of the software and customer support.

The recommendation rate for zeb.control has risen significantly. 96% of respondents would recommend the software. By comparison, the recommendation rate in 2021 was 85%.

The overall rating for zeb.control has also increased. 78% of respondents rated the software as good or very good. This figure is significantly higher than the 66% recorded in 2021. Particularly noteworthy are the positive ratings for support and operational assistance, which were rated as good or very good by 86% of respondents in each category.

Conclusion

The customer survey revealed an overwhelmingly positive response to zeb.control. In particular, the significant increase in the recommendation rate and the higher overall rating of the software indicate a marked improvement compared to previous years. The positive feedback in the open-ended responses regarding clarity, the broad range of features, and technical support confirms the customer-centric further development of zeb.control.

We are proud of the results of the customer survey and would like to thank all company representatives who participated in the survey.