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zeb develops and operates zeb.control, an integrated standard software suite for the modern management of banks and insurance companies. Since the first version was launched in 1995, the software solution has been continuously developed into a success story. With more than 130 developers, over 200 IT consultants and customizers, and more than 30,000 development days per year, the zeb.control team creates added value for more than 150 clients every day.
The exceptionally fast-paced financial services industry of the 21st century requires a high degree of flexibility and modern approaches to software development. Our design and development approach is therefore based on an agile, Scrum-like best-of-breed process that incorporates early feedback from users and subject-matter experts and enables lightweight solutions tailored precisely to individual requirements. This development process is continuously adapted and optimized. Clients are also actively involved in the development process to ensure that their needs are taken into account from the outset. In addition, zeb regularly invites zeb.control users to its User Days, where current developments in the financial industry and software updates are discussed and the future development of zeb.control is jointly prioritized.
Clients benefit from a modular solution that can be easily integrated into a wide range of IT landscapes. Implementation is carried out by an interdisciplinary team of experienced business and IT experts from zeb. As a regionally rooted, owner-managed company, zeb assumes full responsibility for the entire project, providing development, implementation, support, and operations from a single source.
One of the many advantages is the high level of service provided by our German-speaking support team, which works directly with the development teams in Münster. More than 4,000 support requests are handled each year, providing clients with individual assistance. These requests particularly include questions regarding releases, downloads, documentation, processes, data requirements, and related topics.
In addition, zeb can take over professional operations as a cloud solution, offering flexibility and low operating costs. This all-inclusive service from a single source reduces the workload for clients' IT departments and the number of contacts required for specialist departments. The state-of-the-art technology stack of zeb.control enables you to take full advantage of the benefits of the cloud. The effectiveness of the internal control system for zeb.control's SaaS operations is confirmed annually through certification in accordance with IDW PS 951.
Users work with us to prioritize the further development of zeb.control.
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